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Identifying a Vehicle for a Manual or Phantom Calculation

To calculate repair costs or capture vehicle damage for a case vehicle only partly supported or un-supported by Audatex (What does this mean?) you must enter manufacturer, model and sub-model information about the case vehicle in the Search Tree and then select a vehicle fully supported by Audatex as a substitute.

  1. From the Vehicle Types section, de-select the AX only tickbox.
  2. Select a vehicle type or select All Vehicles to search within all vehicle types.
  3. Identify the case vehicle by making selections from the Manufacturer, Model and Subtype drop-down boxes or enter the appropriate manufacturer, model and sub-model labels in the AX Codes field.
    • When entering labels, you must enter a minimum of four and a maximum of six alphanumeric characters.
  4. Select Manufacturer & Series/Model from the Search method drop-down box.
  5. Click:

    - Accept to return to the Vehicle Identification UST page. Before doing so, the system will now you to select the vehicle you wish to use for the manual or phantom calculation. Click here for information about how to do this.

    - Next > to select vehicle characteristics. Refer to Filtering Search Results for more information.

    • Once you have selected vehicle characteristics, you should also configure equipment. Refer to Configuring Vehicle Equipment for more information. When you click Accept to confirm equipment selections, the system will ask you to select the vehicle you wish to use for the manual or phantom calculation. Click here for information about how to do this.

    - Cancel to return to the Vehicle Identification UST page without the vehicle selection.

Notes:

- It is possible that even when you de-select AX only tickbox, the system still cannot find the vehicle. This might happen if the vehicle is not supported by Audatex. What does this mean? In this scenario, you can, if configured, define the vehicle manually. How do I do this?

- If you selected Manual in the Vehicle Identification UST page to perform a manual valuation, you will not be able to filter search results or configure vehicle equipment. Refer to Performing a Manual Vehicle Valuation for more information.

What do you want to know?

What is the difference between a fully supported, partly supported and un-supported vehicle?